Privacy Policy

At Ironwood Supply Co., your privacy matters to us as much as the quality of the tools and goods we carry. This policy explains simply and plainly how we handle your personal information when you shop with us.

1 Information We Collect

When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We may also collect browsing data such as pages visited and items added to your cart to help improve your shopping experience. We only collect what we genuinely need to serve you well.

2 How We Use Your Information

We use your information to process and fulfill your orders, send shipping confirmations, and respond to your questions. If you've opted in, we may also send you our catalog updates, new arrivals, and occasional promotions — you can unsubscribe at any time. We never sell your personal information to third parties.

3 Cookies

Our website uses cookies to keep your cart intact, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as expected.

4 Data Security

We use SSL encryption and industry-standard security practices to protect your personal and payment information. While no system is completely foolproof, we take reasonable steps to keep your data safe and secure.

5 Your Rights

You have the right to access, update, or request deletion of your personal information at any time. You can also opt out of marketing emails using the unsubscribe link in any message we send you.

6 Third-Party Services

We work with trusted third-party providers for payment processing and shipping — they receive only the information needed to complete your order. These partners are required to handle your data responsibly and are not permitted to use it for their own marketing purposes.