Last Updated: June 2025
At Ironwood Supply Co., we take your privacy seriously. This policy explains what information we collect when you shop with us and how we use it — no surprises, no fine print.
When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We may also collect browsing data such as pages visited and items added to your cart to help improve your shopping experience. We only collect what we need to fulfill your order and serve you well.
We use your information to process and ship your orders, send order confirmations and tracking updates, and respond to any questions or support requests. If you've opted in, we may also send you our catalog updates, new arrivals, and occasional promotions. We never sell your personal information to third parties — full stop.
Our site uses cookies to keep your cart intact, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as expected.
All transactions on Ironwood Supply Co. are processed over SSL-encrypted connections, and we never store your full credit card details on our servers. We take reasonable precautions to protect your data, and we work only with trusted payment processors who meet industry security standards.
You can request to view, update, or delete the personal information we hold about you at any time. You can also unsubscribe from our emails at any time using the link at the bottom of any message we send.
A note from us: We're a small, independent retailer built on trust and craftsmanship. We handle your information the same way we handle our products — with care and respect. If anything here ever feels unclear, just reach out.
If you have any questions about this privacy policy or how we handle your data, please reach out to us at privacy@ironwoodsupply.com — we're happy to help.